Casio Complaint - Not Honoring Warranty - EXZ75
EXZ75 - Complaint
BLUE RIDGE, GEORGIA -- The lens quit extending on my camera that is only 8 months old. It has a 1 year warranty, so I returned it Casio for repair. I receive an estimate for $119.00 plus shipping & handling to repair this camera that is supposed to be under warranty. They state that the camera had 2 dents and a broken lens and that because of the damage, it will not be covered under warranty. The camera was not damaged, had no dents and the lens was not broken, it just stopped opening. Casio did offer to sell me a "reconditioned" camera to replace mine at a cost of guess what - $119.00 plus shipping & handling.
Quite a coincidence isn't it? I wonder if I order it, would I get my camera back as the "reconditioned" camera! I am not at all impressed with Casio's warranty service!