Sears Complaint - Sears Protection Plan Rip Off
CHATTANOOGA, TENNESSEE -- Bought a push mower two years ago with the extended protection plan. The motor would not turn over. Sent it to the Sears repair center. Tech said engine froze up due to lack of lubrication. Not covered. Took it home removed the top cover found a piece of metal that had gotten in the flywheel area. Started right up. Called the service number told them tech was a liar as oil was in the unit and it was not froze up due to lack of lubrication. Sent it back because governor wouldn't work still they refused to fix it said not covered, bought a governor spring for 2.49 Works great. Don't buy extended protection plan - rip off.