DHL Complaint - They Stuck My Overnight Package In The Regular Mail!
CRESTED BUTTE, COLORADO -- Since June 30 DHL does NOT deliver to many areas of the country anymore!!! I order toner for my business from Dell my business depends on it. DHL is NOT reliable. You know what they did? They took the Dell toner cartridge and stuck it in the regular mail and billed DELL for the overnight rate. Does DELL want to be associated with this kind of company? It makes DELL look bad. DELL shipping managers should cancel DHL contract. Why does Dell use UPS for the laptop I just got (which came on time) and DHL for toner? Just use UPS....
Anyone can lose a package sometimes or have a weather delay but to take an overnight delivery and just put it in the regular mail without notifying the shipper or the addressee is really bad business and dishonest!
Do not ever use DHL or you are asking for trouble for your own business and you risk losing your customers.