Bank of America Complaint - Very Poor Customer Service
I tried to open a joint account online. Bank of what the heck took money from my current bank as an initial deposit. They then did "RESEARCH" and decided not to open the account. HOWEVER, they keep my money stating it was a "RESEARCH" fee. When I tried to call their Risk Management department I was given 2 different stories by two different people. The last person told me that I could not speak with a manager because he was an officer of the bank and that was it.
I have closed my other joint accounts with this moral unjust bank and plan to close my cc with them as well.
How Dare they take money from people who like that. My mother lives on a fixed income and cannot afford to GIVE A BANK $50 TO DO RESEARCH.