Mohawk Complaint - Mohawk Voids Warranty If You Us A Dyson Sweeper - Carpet
Carpet - Complaint
I purchase Mohawk carpet for my house. When sweeping with a Dyson Animal it pulled a runner in the carpet. The Carpet store did fix it the first time. Sweeping and happened a second time. Ask for the carpet to be replaced by the store and they contacted Mohawk. An inspector looked at the carpet and ask what sweeper we were using and we said Dyson. I appears that was enough we got notice a week later that it was the sweep causing the damage. Of course the carpet manufacture is not responsible for damage by the sweeper and Dyson is not responsible for damage to the carpet by the sweeper. I see on the internet that others have received the same answer. When on the internet contacted Dyson they were not responsible for damage to the carpet. The store recommended the carpet highly and never heard that you could not use a Dyson sweeper.
Still waiting on the carpet store to decide if they are going to do anything and have yet to contact Dyson.
In response to the person who thinks Dyson's are to expensive what your sale adds. You can get the very reasonable.
Mohawk suggest a beater bar for the carpet. They say the Dyson' brushed are two stiff.
Here is another post on Dyson. Suggest searching for Dyson.
Here is a link to the Carpet and Rug Institute. They list suggest vacuum cleaners.