Honda Cars of McKinney Complaint - Service Scam - Maintenance
MCKINNEY, TEXAS -- My wife took her 2008 Accord to Honda Cars of McKinney for it's first oil change.
She mentioned to the service advisor that there was a light displayed on the instrument panel. It turns out that it was the low-pressure warning light for the tires.
The service advisor gave her a hard sell on filling the tires with Nitrogen to reduce the possibility of this happening in the future.
So instead of just checking the tires and adding air, she was sold a $40 procedure to replace all of the air in all the tires with Nitrogen.
What a scam! This is the first time in 20 years of owning Honda cars and having them serviced by Honda dealerships that I feel that my wife was taken advantage of.
So much for getting factory authorized service from a reputable dealership.
I can only guess what the markup on this is and what incentives are given to the service advisors to push this "snake oil" onto customers who are not technical enough to see through it.