Comcast Corporation Complaint - Beware Comcast Installations
CHICAGO, ILLINOIS -- I tried for over a month to get cable and internet from Comcast. Crews came out twice and couldn't figure out how to hook up my cable! Finally, I had to have an electrician come out and put a label on the cable they were to use, since they obviously couldn't just take the one cable out of four not hooked up.
But here's the thing. On the day of my third appointment, I got a call saying their technician was having technical problems and would be two hours late. Well the time came and went, so I called Comcast. They knew nothing about this problem.
So I redialed the number that called me and got a woman who said she works for the company Comcast outsources their installations to!
I called Comcast about this and they had no clue, wouldn't tell me anything. I wanted to know who was coming into my home, Comcast or some other company. Customer Service would tell me nothing.
The technician never did show up, and Comcast had no reason as to why. They also never told me if they do their installations or if they use another company. I cancelled and went to Dish Network, I just don't trust who is coming into my home when I used Comcast.