Joann Fabric Complaint - Disrespect Of Customers And Teachers
OVERLAND PARK, KANSAS -- I am really tired of being treated with no respect or concern for my satisfaction at my local Joann's store. There are bad attitudes in abundance in Overland Park, Kansas.
I have complained about snippy and rude cashiers to management in the past, only to be told "If we did something about every complaint we got, we wouldn't have any employees left". This shows very badly for the store management and the employees that are helpful and pleasant.
It should not surprise me then when I find out that the JoAnn's chain treats their class teachers with no respect. I overheard a teacher being told last night that she would not get the normal 15% teacher's discount card as she was not a "REAL" teacher and that all the Joann teachers would simply have to "get used to it". These teachers have to supply all their own class materials and samples with nothing being supplied by JoAnn's stores to them, and they do not even get the same discount as any other teachers, who apply their discounts to all their own personal purchases. I certainly wouldn't teach for Joann's.
I think it is time for me to start shopping at Hancock's or Hobby Lobby stores for my fabric, where my concerns will be heard and where I have been treated with respect. I will also see if these stores offer classes as the Joann's class management has really gone downhill, which is a shame as Joann's has some really good teachers.