AT&T Residential High Speed Internet Informative - Dry Loop DSL vs. High Speed Internet with Local Phone Service
CHICAGO, ILLINOIS -- Don't miss out on this great opportunity if you are currently an AT&T DSL customer with local phone service. Read this all the way to the end to really save! AT&T now advertises that you can "Get high-speed Internet without the need of local phone service". So, I called to make the switch. And, I was really surprised at how AT&T handled my request to switch from High Speed Internet DSL service with Local Phone Service to Dry Loop DSL (DSL Direct aka Internet Direct). I currently have Elite DSL which costs $35, + Local Phone Service $18, + tax, it adds up to about $57 a month. I was attracted to their AT&T High Speed Internet Direct Elite offer - $45 a month. The representative was super nice and gave me two options to choose from.
Either disconnect from current service and establish the Direct DSL Service which will lower my monthly bill (the whole reason I called) but I will have a down time of about 5-7 days. Or, continue with my current service without interruption and AT&T would cut their monthly Elite DSL price from $35 to $17.50 as part of their customer retention offer for 6 months. Of course, I agreed. Why not? And to make things even better, I was given $20 credit on my current bill. Doesn't get any better than that with AT&T.
This is the number I called: 800-288-2020. Told them I want to switch to Direct DSL and was transferred to another department. They handled this really quickly and here I am blogging about it 15 minutes later.