Taco Bell Complaint - Wrong Order - Order Wrong 3 Times On Same Order
GATESVILLE, TEXAS -- I ordered beans and rice and received beans and cheese. This was the first time when I went through drive thru. I went back through and the employee got very rude with me and stated she would have to charge me more. I told her that the sign stated what I ordered was the same price ans what they gave me. The employee continued to get rude with me and I said if you don't want to fix my order then give me my money back and I will give you your food back.
They then give me another bowl and I leave and the go to eat at the park and when I opened up the bowl, by my surprise what was suppose to be beans and rice was potatoes and cheese with sour cream on it. I called the store bank and talked with the manager and told her that this would be the third time on one order mind you that they have screw up. She finally stated that I would get a free beans and rice the next time I come in. It seems like every time I go to this store in Gatesville, Texas, they screw up something on my order.
I am very unhappy with the way I was treated today 8-27-2008. And I will let my friends know of my trip there. I will not be returning to this store anytime soon after I get what I was promised from the manager.