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Handango Complaint - Handango Quality and Service

Review by programmer31 on 2008-08-27
Buyer beware! Do not use Handango. There are many alternative sites with better quality and service.

At Handango quality control is nonexistent. I downloaded an application that did not perform its main function. I emailed the support team of the company, they weren't able to fix their errors, and they stopped replying after a month of generic form responses. Handango did nothing to resolve the issue, and ignored repeated requests for a refund.

After 4 months of trying to get this issue resolved, Handango has completely dropped the ball. I purchased a product they claimed was fully compatible with my exact setup, it didn't function as advertised, and Handango ignores refund requests. The company is unprofessional, advertises fraudulent products, and I would never, ever use their site again.
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