Coggin Nissan At The Avenues Complaint - Coggin Nissan Is A Rip Off!!!
JACKSONVILLE, FLORIDA -- My wife and I recently (30 Days ago) purchased a 2004 Nissan Sentra at Coggin Nissan of the Avenues. We have had the car for 25 days. The car is currently at the service station being looked at by their certified mechanics.
Here's what their certified mechanics say is wrong with the car.
- All the belts have to be replaced
- It needs a new battery
- The electrical system has to be looked at because something is not right
- There is a problem with a heat shield that is over the catalytic converter, that has to be replaced. This is from an accident that happened with the previous owners. The car was in a severe head on collision and had severe damage reported on the car fax (which the dealer would not give to us until after we signed our contract)
- The frame is bent
- There's a loud knocking noise coming from the car due to the accident.
THE SERVICE DEPARTMENT TOLD US THE CAR SHOULD HAVE NEVER BEEN SOLD THE WAY IT WAS TO US BECAUSE IT WASN'T PROPERLY INSPECTED BEFORE LEAVING THE LOT. Everyone at the dealer agrees with us that it's not fair but they are not willing to say we screwed up lets fix it. We purchased an extended warranty because the car is an older vehicle. We take the car in for service and this is what they tell us.
Coggin Nissan has a 5 day quality assurance on all their used vehicles! They will not pay for any of the repairs. Our extended warranty does not cover anything on the list above. They told us they can trade this car in for another vehicle and add the negative equity from the Nissan onto the newer car, and our payments would be higher.
They can't just take the car back and give us another one. With tax, tag and finance charges we are paying a total of 15,000 dollars on a 2004 Nissan Sentra.
Our total estimate for repairs is $2237.91. Why should the consumer suffer for their mistakes?? The employees are rude and have no respect. My next step is an attorney.
DO NOT BUY FROM ANY GOGGIN DEALERSHIP.