Firedog Informative - Circuit City Firedog Estimate Scam
NEW YORK, NEW YORK -- I called Firedog for an estimate on installing a home theater system, I was specific about what I wanted done and even asked to speak to a Tech instead of the sales person. I asked them to hide all the wires inside my wall instead of going through the molding. They told me what I wanted would not be a problem. They said they would charge me $100 for the consultation, but it would then go towards the price of the install. I was fine with that, and that was the reason I was so specific about what needed to be done.
Once the Technician arrived for the estimate, he told me that what I wanted was not a service that Firedog provided. But he said he would be able to do the work himself without Firedog. He then gave me his personal estimate which was inflated. I refused.
Firedog basically sent someone over knowing they would not be able to do the wiring inside the wall and charged me money just to tell me in person. They refused to give me the money back. This seemed like a scam to me. They tell you they can do whatever you need, but then once they come over they decline and charge you for the estimate. Terrible!