Ideal Hyundai Complaint - Isn't So Ideal - Service - Frederick MD
Later today we are supposed to pick up our new born granddaughter at the hospital. Earlier this morning we were trying to install a infant car seat using the infant car seat installation instructions from the manufacturer as well as the car manual. Try as we did, we were not able to find any of the latches that are supposed to be installed in the car for an infant car seat. Finally we decided to call the Hyundai dealership to see if we could at some point run up there and have a technician point out where the latches were. We were not asking them to install the car seat or anything more then point where these latches were. Apparently the 3 technicians on duty at the dealership are "too busy" to do this.
I was certainly not asking them to drop what they are doing - We were willing to come in when it was best for them and I repeated that we only needed someone to point out where the latches were. Nope, too busy.
Will I ever give them another cent either in a new car sales or service? HA!