Pep Boys Informative - Pep Boys Aurora Took Customers Before Me
AURORA, COLORADO -- Last Monday (Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed. I left my truck at Noon, said they would call me when it was done, I live across the street from this Pep Boys, here comes 3PM, thought it would be done by now?
They hadn't even touched my truck, still sitting in the place I left it! I said it has been 3 hours and you haven't even touched my truck, they said it would be another 30 minutes before they could get my truck into the bay.
So I told them to give me a call when it was done. Here comes 4PM and guess what my truck was still sitting there! Boy was I pissed at them, I said 4 hours and you haven't even touched my truck! They were taking customers before me, I was pissed! Nobody seemed to care about my situation,
they could have cared less! Nobody called to apologize!
I said give me my keys I'm out of here, they couldn't even find my keys, no name on the attached tag! I had to find them myself, went out to my truck and threw all the attached service records etc. on the ground and got the hell out of there!.
I'll never go there again!....
Never go there:
12820 E Mississippi Ave
Aurora, CO 80012