American Laser Centers, Castro Valley Complaint - The Clinic Manager That Curses In Front Of The Clients!
CASTRO VALLEY, CALIFORNIA -- The manager of the Castro Valley clinic, Miriam, I believe her name is, is THE most unprofessional and THE rudest manager I've ever met. I was one of the clients on 8/29/08. While my nurse was doing my treatment and while I was half naked, manager Miriam kept entering the room, and kept cursing about this other client. She knocked and my nurse said hold on a minute and tried to cover me up but Miriam just opened the door and said "S word", this guy is making me "f word" crazy. He is full of "s word". I'm sick and tired of his "s word" face". I wrote "s word" because that word is not accepted here.
I was very shocked because she was talking about a client here. She disrupted my treatment 3 or 4 times, and she has the guts to ask my nurse, what's taking the nurse so long to finish my treatment. She has the nerve to say that in front of me! It is very disappointing to know that this company hires people like Miriam. She treated the other employee bad and I feel very violated because I was only in my underwear and she kept entering the room. The nurse kept saying sorry, and I actually feel sorry for the nurse because she was apologizing for her manager's very bad behavior and attitude.
I suggest have a behavior investigation on Miriam, your Castro Valley clinic manager, because she is making the name American Laser Centers look really bad. If you want to investigate, ask the other clients that day, and ask the nurse schedule on that day. You can even try to ask the other nurse about this girl's attitude and I'm pretty sure she has something to say about it. I want to remain anonymous because I just bought a package and I want to enjoy it without the clinic manager cursing all over the place.
I called your 1-877 number to get an address or fax number or something to legally file a report on this matter, but somehow the Rep said that this company does not disclose any information like that over the phone. I think that is funny. But anyway, that is why I am here now. And I hope this message gets to the proper authority.