Sanyo Manufacturing Corp Complaint - Defective Model, Yet No Recall! - 42" Sanyo Television Model Dp42746
42" Sanyo Television Model Dp42746 - Complaint
HALIFAX, MASSACHUSETTS -- I bought a 42" Sanyo television model DP42746 on April 14, 2007 at Walmart. I spent $1000.00. In July of this year the screen went black, but the sound was fine. I called the company and was told they could not help me because the warranty had expired. They then HUNG UP!! I emailed them, and was told the same thing, except that I should "carry" it to a local repair shop (at my own expense I am assuming!). I have done some research on line and have found an awful lot of people who are experiencing the same problem with this model. Some have spent up to $900.00 trying to repair it only to find out that it is not repairable. I have spent hard earned money on a product that I thought to be reputable only to find that it was lacking in quality and dependability and that complaints are bountiful about this particular product and yet no recall has been done and I have to question if it was only sold at Wal-mart, were they aware of the poor quality that they were selling, or was it two companies working together to make a buck regardless of who got hurt in the end?
The TV model is no longer a model that is sold or even on the Sanyo website visually, which only seems to confirm their knowledge of a problem with the particular model. Their poor consumer relations simply supports their poor ethics in general.