America Online Complaint - 9.0 changes
To coin a phrase,aol is really beginning to SUCK!A review of my history with aol shows how long my family has had an accnt. I have supported & continued with this co. through good & bad, thinking things would improve in the service areas. Instead, I'm continually amazed at how profit comes first & service to subscribers whereever it can be fitted in. I download updates in good faith & find that you have given first consideration to selling "crcuit city" on my favorite places tool bar. I do not want unrequested advertisement & don't have time to figure out how to remove unwanted intrusions each time I try to use my computer. My wife & I do not have agret deal of experiance. However, we donate time to several nursing facillities using our limited knowledge, In most situations, e mail & online browsing has once more opened the world to these older people.We need more "point & shoot". I don't think I am any brighter than these residents, But if something is not immediately obvious to me I don't think it would be to them. I am,unfortunately paid in advance for the remainder of this (payment) year. After that, my household is G O N E ! ! I have had it with being bumped off,exposed to selective advertising & not being able to get on line. We will try earthlink to start with. The service may well be the same, but I am at least not supporting TM-WRNR Let me further assure you that road runner is not a current option.