WAMU Credit Card Services Complaint - Mistreatment of Long-time Customers
I was with WAMU Credit Services for ten years. Due to a death in my family, I was so distracted, I overlooked a payment--the first time in all those years. WAMU immediately sent my account to collection. Nothing I could do--no matter how many letters I wrote or calls I made--would undo the damage to my account and credit rating. The account is closed and will be paid off this fall. But get this: I was sick last month, and my payment was SIX DAYS late.
They sent my account to collection again even though I had been perfect all year and pay more than the limit. Do yourself a favor: Stay away from this company!