EBay Complaint - Ebay is a 'Toothless Tiger'
I have an unpaid strike against me, which expires on September 23.
It's there because I waited till the last minute of an auction for a laptop with a Buy it now price of $800. The ‘current’ and only bid was $650. I won the item for $650 and I paid for it through Paypal and got the usual receipt from them.
Then I got an email from the seller informing me of the ‘bad news’ that whilst she was a work the cat pissed (her words not mine) on the keyboard and now the laptop won’t turn on anymore. She immediately rejected my Paypal payment.
So back to square one no laptop and money back in the bank.
I find another laptop on Ebay (different seller & non-cat owner) paid for the item through Paypal and got the usual receipt from them and the laptop arrives safe & well.
Then, I notice that the 1st item appears on Ebay under a different seller (Her Husband) with EXACTLY the same item details she used. I kept an eye on the progress and someone else won the auction in the same manner as me, for $650.
In the meantime I get an invoice from the 1st seller (the one who rejected my Paypal) saying that “Your laptop is fine, I sent the email to you thinking I was sending it to someone else” You can now pay for it.
I accused her of being dishonest. At least if she wasn’t lying to me as an Ebayer then she was actively lying to another by the use of her sending the fake claims on the Cat damaged item that no longer turns on. She insisted that I had to pay and my failure to do so would result in an unpaid strike, so I either pay or reject(Remember this laptop was still re-listed at that time). I sent back an email with ‘I reject’ and proceeded to leave negative feedback, to which she replied negatively to.
I complained to Ebay, sent copies of the Full Headers and everything relating to my claim to get this unpaid strike removed. Ebay have failed to actually do anything. Sure I’ve had countless automated responses assuring me of their ‘concern’ but, nothing.
Apparently purchased successfully by someone the 2nd time it was listed (in Hubby’s seller id), the item in question has since been listed for a THIRD time now.
I emailed the winner (2nd auction) and informed him of my dealings in relation to the now famous laptop. He emailed me back informing me of the same tactics used on him to cancel the sale. He said they told him they had accidentally dropped it and its now no good.
My standing as a buyer/seller up to this point has been 100%. How is it that this sort of thing goes unpunished by Ebay? They are obviously not interested in my claims and this sort of seller is free to deceive me and YOU in future dealings.
I note today that it (laptop) passed without any bids.
My unpaid strike and her negative comments still stand.