Value City Furniture Compliment - Back Again!! - Furniture
21740, MARYLAND -- I had bought a living room set from Value City furniture (in Hagerstown MD--21740) over 5 years ago--was very inexpensive ($1150-Sofa, loveseat, 2 end tables, 1 coffee table, and 2 lamps),but it lasted well the whole length of time!
I came back for a more casual look, something I could really hang out on not just look at! The sales staff IS hungry and waiting for your sale, but they were patient with me when I simply asked them to be. The kicker is that they know their job and where all their stuff is, unlike walking into Circuit City and asking any questions...good luck!!
I bought an entire living room suite again tables and all--SUPER PRICES! I got a nicer set this time and it has a "LIFETIME Warranty" on the frame and "5 YEARS" on the cushions. They offered a 7 year warranty on rips, tears and stains--I feel I should have gotten that fabric stain warranty now in case my microfiber set gets messed up (by my little girl or the Washington Redskins losing another game!)! Oh well maybe next go around?
So far so good I have had the set almost 2 years. I did have the fabric wrinkle funny on a seat cushion. The fabric seemed to shrink on the top layer but not on the inside of the cover, making it look like it had several tiny bumps. Value City just got me a new cover, after seeing what I was talking about. After the 1st year, the frame made a ticking noise when I sat in a particular spot--they sent a service man to my home and he fixed it on spot!! Hello out there !! He came into my home with a tool belt and fixed a metal spring that came loose in its attachment to the frame--no problems--no worries!! My set has real metal springs inside and a solid wood frame...no wonder they warranty this for so long huh? I love this place! Thanks for being there for me!
If more people in this world would realze that you get exactly what you pay for AND that if you treat people with respect when you have a problem they will always try harder to help you, no one would even read this site! It would be common knowledge, anyway rant over Value City wins my business for quite some time, they would really have to screw up for me to change my mind.
Oh, and I picked my stuff up to save the delivery fee and it was in their building in like 4 days!! Scratch delivery !! The wife is happy, the kid is happy...this equals I am happy! Thanks again!