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RoadsideAmerica.com Complaint - Reservations cancelled

Review by frog2hlr on 2008-09-09
Made reservations on net with Roadside America. Accidentally hit cancelled and tried to reenter, which I thought I had. When we arrived at the motel, reservations had been cancelled, but rooms were available, but we had to pay there. Motel told us to be sure we weren't charged from online company. We were. When I called RoadsideAmerica, I was told that I would have had to cancel the reservations, at 8am that morning. Reservations were made at 9:03, cancelled at 9:04 and reentered at 9:05. I was charged for all nights reservations, not just one.

Therefore I have had to pay twice for my lodging. I am very disappointed about ROADSIDEAMERICA and would not recommend them to anyone.
Comments:2 Replies - Latest reply on 2008-09-09
Posted by Anonymous on 2008-09-09:
Did you dispute the charge with your credit card company? They should easily be able to verify the double-charge.
Posted by BobJohn on 2008-09-09:
Dispute it immeidately.

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