Wal-Mart Complaint - Lousy Customer Service - Burlington, NC - Garden Rd Location
BURLINGTON, NORTH CAROLINA -- I frequent the Walmart pharmacy for one reason and one reason alone: I'm too lazy to switch all my insurance/flex account information to another pharmacy---well until today. On my lunch hour I went to the Burlington, North Carolina, Garden Road location to drop off two prescriptions for my son. No one was in line at the 'drop off' counter so I assumed this would not take long...wrong! The pharmacy technician looked at me, popped her chewing gum, continued to type on her computer and mumbled, very breathily "I'll-be-with-you-in-a-minute"--yes, it came out as one long word. I continued to stand there for at least 3-5 more minutes. I'd had enough and thanked her for her lousy customer service because I would finally switch my prescriptions over to Target---which has a wonderful pharmacy by the way.
This is not an isolated incident. I have many more examples of similar customer service from this location.
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