Lexmark International Group Complaint - Expensive Disappointment
LOS ANGELES, CALIFORNIA -- I purchased a Lexmark X5470 printer a few months ago and have had nothing but headaches and hassles over this expensive piece of crap! I was told by the Sales man at Circuit City that the ink lasted longer than Cannon and HP printers (which they did not) and that you could easily get the ink cartridges refilled at a local Walgreens at a fraction of the cost. The ink goes quick, with only printing a few pictures and a couple of directions from Google Maps and some documents(in black and white mind you) it ran out. I went to replace the cartridges and it cost me $68.00 dollars.
I replaced the ink cartridges and the first thing I get is an error code, I tried replacing the ink cartridges again and even tried re-installing the software to correct the problem to no avail. It is an all in one printer -Scanner, copier, fax machine, printer...but when the machine has a printing code error..you guessed it the rest of the machine will not work rendering it useless.
So if it is low in ink (b/w or color) it will not let you scan, copy or fax although you are not even trying to use the print mode! I have just come the conclusion this machine is a piece of crap and would not waste your hard earned money or time on this product.I have friends that had the same problems with Lexmark products and printers. I also found out that the printer is set up to indicate if the ink is Lexmark ink or not and if you had the ink replaced at a Walgreens or any other service center that can refill your ink cartridges, the printer will not work!
So, you are forced to buy their over priced inks that don't last very long and again no other aspects of the machine will work either. This machine has proved to be a very big and costly mistake, I would not recommend Lexmark printers to any one. Since the disappointment with Lexmark my family and friends have heeded warning and steer clear of Lexmark products. I also tried contacting tech support and the company it's self with not much luck, answers or other wise.