America Online Complaint - Thanks a lot for screwing up your AOL even further with your "NEW" update
ANNANDALE, PENNSYLVANIA -- Ok...I can not let you know how entirely irritated I am that your new 9.0 VR update now has my AOL popping up whenever it very well pleases. I can't do anything on my computer now because it won't go away and I have read through your online "HELP" guide. NO HELP AT ALL!! How am I supposed to get any work done on my computer when ever two seconds AOL bumps me out of the program I am working on and brings me to AOL! And, on top of that, I can't physically contact AOL support in any way unless I pay for it when YOU are the ones that screwed it up in the first place. I WILL be notifying everyone that I know about this terrible experience with AOL and if the problem continues, I will be cancelling my service.
NOTE TO ALL OF YOU AT THE "BIG" OFFICE...give your customers a way to get a hold of you when they have ligitimate complaints about the service. Or, if there is a way, which is not easily found...make it more readily available.
And, thanks again so very much for wasting hours of my life while I am trying to get work done on my computer!!
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