EAST POINT, GEORGIA -- We needed a new transmission for our minivan, some one recommended us to Aamco East Point Ga.
We got the van back and it was running fine until about 1 week after the warranty was over.
We broke down with transmission problems, had the car towed to my trusted auto shop( I should have used in the first place) and he told us that that was a very bad job done by Aamco. We had to get the transmission replaced again.
I did finally get a hold of the manager/owner after my complain being ignored for over one month, and the lame excuse was: Sorry we had a bad contractor at that time, I was offered the same price as last time (thanks a lot), after some conversation, they said they would look into it and see what they could do to help. I never heard from them,again. The Aamco main office was absolutely no help either, they didn't care.
All I wanted is to get a discount or some kind of help, but the way I was treated and brushed of is unacceptable. I will never do business with Aamco again and have for quite some time told every one I can think of, about the problems I had with Aamco East Point Ga ,and will continue to do so.
I wonder how many to how many lost customers that amounts to. probably a lot more than what it would have cost to do the job right and do what they are supposed to do CUSTOMER SERVICE