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AAMCO Transmissions, Inc. Complaint - Bad Job - Transmission
Complaint
EAST POINT, GEORGIA -- We needed a new transmission for our minivan, some one recommended us to Aamco East Point Ga.
We got the van back and it was runnig fine until about 1 week after the warranty was over.
We broke down with transmission problems, had the car towed to my trusted auto shop( I should have used in the first place) and he told us that that was a very bad job done by aamco. We had to get the transmission replaced again.
I did finally get a hold of the manager/owner after my complain being ignored for over one month, and the lame excuse was: Sorry we had a bad contractor at that time, I was offered the same price as last time (thanks a lot), after some conversation, they said they would look into it and see what they could do to help. I never heard from them,again. The Aamco main office was absolutly no help either, they didn't care.
All I wanted is to get a discount or some kind of help, but the way I was treated and brushed of is unexceptible. I will never do business with Aamco again and have for quite some time told every one I can think of, about the problems I had with Aamco East Point Ga ,and will continue to do so.
I wonder how many to how many lost customers that amounts to. probably a lot more than what it would have cost to do the job right and do what they are supposed to do CUSTOMER SERVICE
We got the van back and it was runnig fine until about 1 week after the warranty was over.
We broke down with transmission problems, had the car towed to my trusted auto shop( I should have used in the first place) and he told us that that was a very bad job done by aamco. We had to get the transmission replaced again.
I did finally get a hold of the manager/owner after my complain being ignored for over one month, and the lame excuse was: Sorry we had a bad contractor at that time, I was offered the same price as last time (thanks a lot), after some conversation, they said they would look into it and see what they could do to help. I never heard from them,again. The Aamco main office was absolutly no help either, they didn't care.
All I wanted is to get a discount or some kind of help, but the way I was treated and brushed of is unexceptible. I will never do business with Aamco again and have for quite some time told every one I can think of, about the problems I had with Aamco East Point Ga ,and will continue to do so.
I wonder how many to how many lost customers that amounts to. probably a lot more than what it would have cost to do the job right and do what they are supposed to do CUSTOMER SERVICE
Comments:
Posted by pennypicher on 2008-09-10:
I too should have learned from the past. My daughters car had a new tranny put in via Lynn Mass. Less than 9 months later we couldn't move the car. Locked in gear?? Finally got car to move and went back to Aamco. Removed tranny and found broken teeth. were causing jam. Need new $2500 tranny. Less than a year but over the miles so no warranty. Made them reinstall the tranny and sold the car. SCREW them!!! The first time they also replaced the wrong side wheel bearing then had the balls to charge me for replacing the correct one a week later. Big name poor workmanship, cust service etc.
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