NORTH PALM BEACH, FLORIDA -- My company switched from UHC to BCBS in July 2008. I signed up for the FSA thinking that it was going to be a smooth ride like UHC. Was I wrong! The only 'acceptable' receipts so far have been the pharmacy's showing a prescription. All of my dr. office co-pay receipts and dental work summaries have been denied due to 'incomplete receipt'. They want very detailed receipts that a patient is not given by the doctor. You then have to wait for the claim to show on their website so you can print it and submit, even though they have been billed! I've tried cancelling it but cannot until open enrollment next year.
Don't make the same mistake I did by thinking this would be a helpful program, it is not.