America Online Complaint - customer service
HARTFORD, CONNECTICUT -- I called to cancel AOL because i went to a cable modem connection from another company. The first,second and third person in AOL Customer Service(?) I was connected to kept pushing me to sign up again for their system. I said no but then was told they were "giving " me paid up months for email service free thru February because I was such a good customer for so many years. Days later AOL sent me a letter saying that they were glad i did sign up for more service at 4x the cost!! My wife called them and the arrogant b*stard busted her chops before finally giving her a termination confirmation number. AOL YOU s**k the big banana for brow beating good clients who are just looking for a real savings in a price conscious world.