MCI/Worldcom Complaint - phone service
I received a call from an MCI sales person and I decided to switch to there service because I beleived the lies he was telling me just to make a sale. Figured they were a reputable company as I saw there ads on TV all the time. They said $.07 cents a minute on all calls in state or out , I said great and bit the hook. First bill showed out of state as $ .10 per min. and in state as $.15 cents a min. Well I made a call which took over an hour (no kidding) to talk to a real person. They said oh they must have put me on the wrong plan.No reembusement. Next bill comes $.10 in state $.25 out of state. Called , same thing as before and this went on for 4 months till I finally got it down to $.08 cents a min. on local long distance $.05 on out of state. What a hassle. what can you do about this kind of representation?