Remit2India Complaint - Customer (Dis)Service of Remit2India
PLEASE STAY AWAY FROM REMIT2INDIA
I have used Remit2India in the past and was generally satisfied until an issue happened, and boy oh boy, they are their customer service is non existent.
So it has been 3 weeks that I sent my Remittance (USD 7.500) via Remit2India and it has not been received by the Payee. When I call their Customer Service, they are very unfamiliar with the process, cannot (and are not able to help).
I have resorted to sending daily emails to all the Remit2India contacts with the statistics about my case, like:
# weeks/days since Money was remitted (ACH)
# 9 Emails sent to Remit2India (Mr. Arvind Yadav - Relationship Officer was supposed to call me today but he did not)
# Countless Phone calls made to Remit2India
I am not sure when it my issue will be resolved, but please be warned.. once you have an issue (like this) there seems to be no resolution.