Rainbow Appliance Complaint - No Delivery - No Service
CLIFTON, NEW JERSEY -- The worst - I wouldn't buy anything from the customer service is awful - no one call you back - and they don't ship when they say they are going too and when you ask for a ETA on delivery they tell you they don't know.
I asked for a manager and they never give you one, DO NOT BUY ANYTHING FROM RAINBOW APPLIANCE!! They are the worst!!!
F - the worst online store I ever dealt with-horrible service!! DO NOT USE!!
The worst!!- I wouldn't buy anything from this store. The customer service is awful - no one call you back - and they don't ship when they say they are going too and when I ask for a ETA on delivery they told me they don't know.
I purchase 5 items they shipped 3 - I needed the other two, they sent a tracking number like they were going to send it, after a week I called, no one answered the phone the first two times. I finally got a guy named Steve, who said he couldn't figure out why I didn't get it but would look into it and call me back, he never did. The next day I called back spoke to Eli who said it was coming in from the manufacture and I would get it by the end of the week, I didn't.
I called the next week got switched around and spoke to a Rob who said it was out of stock and had no idea when it would come in - I asked if he could check he said no, I asked for a manager, he put me on hold and then hung up on. I called back got Rob who said he would call the manufacture and call me back, he never did and 4 weeks later I still have nothing and I can't even get someone who has any knowledge to speak to me.... Run from this store !!!
The worst online store I ever dealt with-horrible service!! DO NOT USE