Whirlpool - Tub Rusting
Ultimate Care Ii Washer - Complaint
RED OAK, IOWA -- We have had this Whirlpool washer for 7 years and have had to replace the porcelain tub 4 times due to rusting. Each time the tub has been covered, but I had to pay $60 to install it. Even though it has a lifetime warranty, I was told this last time that they had to send a certified representative out to verify the rust, and pay $60 for that, plus another $60 to install it if they justified sending me a replacement. I could have purchased a brand new washer for the money I have spent on this one. This is not customer service.
This is not how you stand behind your product. I will never buy another Whirlpool product, or any other brand they make, again-ever.