ZGallerie Complaint - Z Gallerie Indifference
DALLAS, TEXAS -- We had purchased a $500 mirror at their Knox st. location and had come in to pick it up after waiting 4 weeks. While waiting I asked to use the restroom and the manager on duty said they have no public rest room. I assured him that they must have some facility..He said yes but there was no one there to escort me and he was too busy. (There were 2 other free employees present) I told him that's fine I'll just take a refund on the mirror I came to pick up. He didn't care in the least nor did the 800 complaint line we called. We had spent about 5k a couple weeks before at another of their locations. Those purchases will be going back for refund this week.
I can't get over how in this economy a petty little sales person would give up a $500 or even $50 sale just to be a snotty jerk. This company obviously does not care about it's customers. I WILL TELL EVERY ONE I KNOW NOT TO WASTE THEIR MONEY AT Z GALLERIE.