Whirlpool - Very Poor Product Support And Customer Service
Over Range Microwave, Estate Range / Dishwasher - Complaint
ALINGTON, WASHINGTON -- I purchased a brand new house in 2006 and it came with the listed appliances from Whirlpool.
In less than a year the microwave was cracking, the range top was loosing its ceran design over the burners, the dishwasher was not filling to correct level.
I contacted Whirlpool about this and it took so long to get back with me the units were out of warranty. I contacted my home buyers warranty. Got the microwave door replaced for $50. Still having problems with all of them. Contacted Whirlpool again and after several e-mails back and forth the admitted to "sometimes" having an inferior product with defects due to mass production. But they will not fix my products or assist in having them serviced.
Bad company... Unfortunately they own most of the appliance companies out on the market. My suggestion is to find one not owned by Whirlpool, pay a few more dollars and get a great product and most likely good customer service.