MCI/Worldcom Complaint - blocked collect calls from inmates in calif prisons.
CORCORAN, CALIFORNIA -- I had a ledigimate dispute with mci for my personal long distance service. to be brief, I was solicited to use their service and was assured that my monthly service fee would not increase but yet the fee did increase within 4 months while the company was offering lower rates to new customers. this company, instead of taking the matter to court, chose to harass me with automated calls on weekends, turning over to collection agencies who passed around to their friends when they found out they could not collect and such. now my son is down on 3 strike law in california prison for drug possession and I have discovered that Mci has a monoply on the prison telephone service from inmates in the state of california and also have found from the state of va. and probably many other states. their rates are appx, 1.15 per minute from ca to va. since they have a monoply on telephone service in prisons, it is unethical to not allow prisoners to use their telephone lines to call home. prisoners have to call collect.
Mci has had problems with ethical practices and it is remarkable that they hold the contract for prison telephone services in prisons.
since mci has a monopoly on telephone service, they should not block collect calls from prisons.