Work Out World Complaint - Sleazy Sales Representative & Advertising
WARWICK, RHODE ISLAND -- I received a "advertisement" in the mail and it said "$0" down and "$10" a month to the first 25 customers. I went to the gym and showed it to this sales representative, Kwan. He proceeded to explain that this was in fact not the offer and that the little "8" directed me to other places on the card. Now, I understand that "Kwan" has a degree in "health club sales", but I would think that the red * pertained to the notes that had a red * next to them. Not the case, I guess Kwan actually wrote the flier, as he seemed to think it made sense. I asked to speak with the manager and he got angry with me and basically told me I could sign up for $99 down and $25 a month. Hmmmm.... that is funny, outside it says $19.99 a month.
They do this thing where they have all prices pre printed on a paper and they flip them over to offer you different scams. When it comes right down to it, you should only paying a $35 processing fee and the $19.99 a month.
So if you go in, ask for Kwan, tell him your onto him and that you know that all you have to do is pay that amount.
Horrible sales, horrible customer service from this guy. He should be fired.
Unfortunate too because it's a great health club.