Saturn Complaint - Saturn SL2 - 2002 SL2
MASSAPEQUA, NEW YORK -- I have a 2002 Saturn SL2 - not even close to 2 years old - whose fuel pump died. I called for Roadside Assistance - was told that a tow truck would be there within an hour. The truck never showed up. When I finally got the car to the dealer - I was hit with an exorbitant repair bill that I did not authorize, in addition to repairs that should not have even been completed on the vehicle. When I complained to the "Different Kind of Company" home office - I was told that they absolutely would not take any action for my concerns. So much for the "Diiferent Kind of Company" motto - I have had better customer service from my Dog Grooming place than from my Saturn "Family" - I will never even step foot into another Saturn Dealership.