Polaroid Compliment - Customer Service - Polaroid 4034B 40 inch LCD
PENNSYLVANIA -- I also purchased the Polaroid 40 inch LCD and encountered the problem with the TV no longer working after 20 months. It was also a faulty control box that is expensive to replace and install. I made numerous phone calls.
Often times, whomever I spoke to would just give me another number to call and then that person would give me a number and on and on. I grew extremely frustrated that my hard earned money seemed to be wasted. I will not reveal my secret but customer satisfaction can be achieved. I scoured the internet and found several sites like this one. I explored all of my options and finally contacted someone with whom worked with me to resolve my issues. I am happy to say that my TV is once again operational and it was at a minimal cost to me. I would like to say thanks to that someone for keeping this customer happy!
And for all of those reading this post, keep in mind that just because you read a lot of negative comments, there actually are positive comments too! If you weren't having a problem with a particular item, would you be looking here or even be posting on here? Therefore, there are happy Polaroid customers too they just don't have anything to post because they are enjoying their product. Best of luck to you. Polaroid does care about their customers, you just have to figure out who to talk to.