Stan White Realty, Duck, NC Complaint - Failure to Honor Rental Agreement and Make Amendments
DUCK, NORTH CAROLINA -- Stan White Realty, Duck, NC would have you rent a vacation home for thousands of dollars for a week and welcome you the first day of your vacation to a filthy house lived in for the week prior by another family. Property was not cleaned as prior agreed until we spent the first night. Dirty bathrooms, bedrooms, kitchen counters, trash cans, refrigerator, stove, floors, trash in trash cans- as bad as any cheap motel I've stayed in.
Only excuse was 'family the week before didn't request clean up' -except we rented from Stan White Realty, not the family before.
My efforts (at least 10 requests) for a fair recompense in the form of 1/2 day's rent have been stonewalled. They did refund the fee they would have paid their house cleaning service - $50. A bargain for them for my payment of $3900 and a night for 8 spent in someone else's filth.
The worst company for customer service. Lied to me regarding their inquiry into the matter. Didn't return phone calls, Passed the buck repeatedly.
This took place in July 2008. Don't spend your vacation through Stan White Realty. This could happen to you.