Comcast Corporation Informative - Comcast and their right to trespass
I received a call from my wife today letting me know that as she was about to wash clothes, she saw a pair of legs walking in our backyard. She called my name out and she was startled when it was a Comcast tech. She composed herself and called me. I immediately called Comcast and wanted to know why they would have a tech. in our backyard? "Uh, because it's normal for techs. to go into backyards." I asked if it was normal for techs. to jump 2 (TWO) 6 foot wooden fences. Their answer was that Comcast has an agreement with subscribers about easement of property.
I looked it up in my consumer rights by Comcast as I had no idea easement was another word for trespassing. Sure enough. In the city of Longmont, Colorado, there are only 3 easement agreements. They reside with Comcast Cable, Excel Energy and Longmont Utility. At any point in time, they do not have to notify the suscriber/user/whatever of their intent, but do what it takes to access their meter, box, whatever. I personally take great offense to having the crap scared out of my wife BUT these services to me are essential. I was caught off guard by this right and feel that the least he could of done is knock on the front door. I did call Comcast corporate who told me to call 1-800-WAAAAAMBULANCE...Ok, so maybe they didn't say that, but it was close enough. It saddens me that $100 for phone, internet and TV is truly a bargain.
If I could, I'd whoop their butts and cancel the service. Oh, there is NO box or meter or anything on this side of the building - It's all located in a centralized area 50 feet away and in plain view. AND we did not call them. Apparently they were checking the lines to make sure they were all legit.
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