Gap Complaint - Bad Service
I want to return my clothing to Gap outlet store (Gurnee IL) within 90 days (unwashed unworn). The manager from that store refused me, even I show her my original receipt. She treated me like a nobody with her rude attitude and she pushed her job to customer service.
The customer service told me the decision is final one, they can not do anything to change her decision. Maybe I can try another store. But I swear I did not wash them. I am just wondering why Gap hire this kind of person to being a manager. She is so cold, rude, irresponsible, impatient, and a color blind.
She said my clothing is a little bit yellow, but I did not see that. She was so censorious. I tried to explain my situation that it is almost the deadline(within 90 days to return) and it will take me 4 hours to drive there, but she is not understanding. She just did not help.
Anyway, I can not do anything, she did not have a supervisor, so I have no person to complain to.