Wal-Mart Complaint - Refused to change oil
WATERLOO, ILLINOIS -- Wal-Mart in Waterloo, IL....The automotive department cancelled my oil change on Dec. 20th, 2003 telling me that I had a different type of oil plug on my 1994 Pontiac Firebird so they didn't want to chance changing my oil. Does this make any sense? My husband said more than likely it was because the mechanics were tired, over-worked, or just plain cranky and just didn't feel like doing it. My husband changed the oil later that day without a problem. I waited for over 2 hours for them to call my name (They never did, though they said they did) and the only way I eventually found out that my car wasn't even being worked on was when I went back and asked them about my car. What a terrible experience! I thought Wal-Marts were a lot better than this. I am very disappointed in the service I received, or rather did not receive.