North American Bancard Complaint - Misleading Sales Reps
GREENSBORO, NORTH CAROLINA -- A salesman for North American Bancard came into my shop about year and half ago telling me how NAB has competitive rates and they will beat anyone’s price. I had just started my business in a flea market and I was looking for opportunities to save money. The salesman told me that if I signed with North American Bancard that there would be a trial period for six months with no cancelling fee if I returned the equipment in good condition. Before the six months were up, I called the salesman and informed him that I wanted to cancel the service. The representative told me he would get back with me. The salesman lied.
I talked to a female representative more than a year ago, and explained the circumstances to her. I also talked to the sales representative about the canceling of the service. I have not heard from NAB until I got a call from a collection agency. The lady I talked to mentioned the returning of equipment and a cancelling fee, but never heard from her since. The sales representative also stated he would contact the company, but I heard nothing from him either.
North American Bancard is an institution which hires and allow sales representative to lie to it's customers. Yes I did ask, yes I did read portions of the contract but I was taking the sales representative at his word, that I could cancel within six months. This company’s contract is so difficult to read, all the important information is in small writing on lousy copy paper.
Now a year and half later the are trying to collect over $1000 for canceling the service.
Our laws suck when blood sucking companies like this are allowed to lie and steal from hard working people. This company is not to be trusted. This company should be investigated by the government for misleading and unfair business practices.