Reliance Locations/American Knights Movers/Companies Complaint - Credit Card/Debit Card Fraud
Well for those of you who have read about my other posting about these two companies, I am hear to inform you of more problems with these companies after the fact. I found Reliance Locations online and they out sources my business to American Knights. After nonstop problems trying to get my furniture and endless headaches from the unprofessional service they provided. I had yet another problem, months after I received my goods.
Apparently they either sold my information or gave my debit card information to relatives overseas or friends that they knew, because like clockwork, I received my goods the end of January 2008 literally and by March 1st of 2008 my checking account was exhausted to every bit of $2.36. I realized this after logging onto my bank account online and that’s when I realized the amount of money in my checks was completely wrong!!
After looking at the account activity I realized there were various large amounts in purchases that was spent over a period of two days. Once I got my bank on the phone and chewed them out about it they stated that there was absolutely nothing they could do about it because all the purchases were made days ago and had already went through. They said they would launch an investigation and look into the matter. And after asking more questions about the charges and why they didn’t catch on to the irregularity of the charges (that were all made from Italy I might add) they informed me that all the money was exhausted on the 1st, and then on the 2nd whom ever it was then continued to try and spend more, but by then the card declined and continued to declined up to four more times before they gave up and stopped.
So after having all of my accounts frozen, my rent check bouncing, my car payment and other various accounts that automatically are withdrawn from my accounts no get paid, I was left using a credit card to survive off of until my bank resolved the issue and placed the money back into my account three week later!
I know a lot of people would say how do you know that it was this company?? Well with the unfortunate problems with the Moving company I had to begin with, I had to find a last minute resolution to get my furniture, I had my father pay for the remaining balance and then I paid him back. Well the one thing the movers didn’t know was my father resided in another state all together. And the other reason why I know it was the movers is because the movers picked up my stuff in Texas I gave them the address of the apartment I was SUPPOSED to move in to. I didn’t change that information until the day I received my goods. And here is the kicker!!! I used my debit card to pay the deposit with Reliance Locations, then I paid with a check for part of the shipping costs when the movers picked up my goods in Texas, who were working for American Knights. American Knights delivered the furniture and American Knights was the company my father paid for the remaining balance.
So before the fraud happened on my account my father’s credit card company reported to him some fraudulent attempts on his account, but nothing went through, they caught it before anything could go through. That happened in end of February and the address that was associated with the attempted charges was the original address that the movers had in Texas, which was on all the paperwork. My father had never lived in that state so why did that happen? Then the fraudulent charges on my debit card happened days later. I don’t think that is a coincidence. So both companies are crooks!!