Nationwide Automobile Insurance Complaint - Nationwide Cancelled Me And Now Wants Me To Pay Them
OHIO -- I had automobile insurance through Nationwide Insurance. I paid monthly. On August 20, I sent my payment. It cleared the bank on August 22. It was due September 1. On September 8 I receive a cancellation notice. I call my insurance man, and was told I was canceled for non payment. After telling them I had paid, they said they would investigate. In the meantime, believing I had no insurance, I called another insurance company to get auto insurance.
Nationwide called me later, and I asked if I could be reimbursed for the premium since I had been canceled. He told me yes. I called a week later to inquire about when I would get my money. He told me to write a letter, send it to him and he would fax it to the company. Which I did. I called today to ask if my check had been sent. Not only had it not been sent, they told me I owed them $37 because I canceled the policy in the middle of the cycle. I did not cancel it they did! He told me if I didn't pay, it would be sent to the collection company. How wrong is this?
I have a perfect driving record, have not filed a claim in years, and this is how they treat me? How can they say they are on your side? I do NOT want to pay,but also I don't want my credit ruined over $37. I think if my insurance agent was half a man, he would say, I made a mistake, and I'll make it right by you. I've been with this company for the better part of 20 years and have NEVER once been late. This is wrong on so many levels.