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Mr. Tire - Woodbury Heights, NJ Complaint - Trouble - Incompetent Tire Change

Review by No Mr. Tire on 2008-09-25
WOODBURY HEIGHTS, NEW JERSEY -- I went to Mr. Tire for a new tire. The technician badly scraped the rim all around. At first, management refused to accept responsibility--two immature and obnoxious guys. Then the manager agreed to have someone call me to repair the rim. No one called, so I wrote a letter to the corporate office (Monro Muffler). They promised to have someone look at the rim, but no one ever followed up. Then I complained to the county consumer affairs office.

Finally, after almost 2 months, I received a check to repair the rim. Do not trust your car to this place.
Comments:2 Replies - Latest reply on 2009-03-12
Posted by Anonymous on 2008-09-25:
...and you kept the money and didn't fix the rim?

Glad to hear that they at least made it right, finally.
Posted by No Mr. Tire on 2009-03-12:
I did not keep the money. I had the rim repaired and it looks perfect. Update: the manager was fired. The assistant manager still works there, so beware if you run into a problem.

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