MCi Worldcom/Mci Maximum Security Complaint - mci wordlcom services/unexplain bill/lease help:(
NY, NEW YORK -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
i got a new number recently and i recieve collect calls once a month from my son in a correctional facility. because i changed my number i am being told by mci costomer reps that i have a balance of 532.00 dollars from whoever had my number before. and i have to pay it. I spoke to a Yvette Webb from mci corporate office and was told that mci was going to remove the block and they did find out that the bill was someone elses.
the bill is still on there and the block is still there. i've put a complaint with the bbb online, i don't know who else to go to. we've pay all our bills and this is mci fault.
As a resolution, I would like the following:
i want this to be taken care of this block removed and this bill to go onto someone else account. also when i call mci im given a additude by a rep called cory on saturday. i was told that i cant speak to a supervisor because he doesn't have time to call one!
please i need someone to put mci reps in theri place its unproffesional and extremely
disgusting the wasy im being treated.
My number is 718-919-5423
work number is212-263-1408 or1406
Please contact me if you need more details regarding this incident.