Reliable Auto Movers Complaint - Reliable Auto Movers Inc Is A Rip Off !!

Review by MadAboutIt on 2008-09-26
GREENEVILLE, TENNESSEE -- Do not use this company. They are the worst I've ever had to deal with. I contracted with them to move a car from San Diego, CA to Greeneville Tennessee on August 25, 2008 with a estimated pick up date of 8/26/2008 and they never dispatched a carrier to pick up my car. I waited 14 days and contracted with Ultimate Logistics Inc and they were able to dispatch a driver within minutes of me contacting them.

Every time I tried to contact Reliable they would hide behind voice mail or if I was able to talk to someone they would take a message and a call was never returned or either I was forwarded to a dead end line. Per their contract I waited the 14 days before requesting my refund. I sent a letter via certified mail to the address on the contract and I have not received a confirmation that the letter was received. The letter is on its way back to me because they were notified on 9/11/2008 but never accepted the letter. I have talked to a Jasilyn on September 19 and she advised me that they refunded my deposit to the wrong card carrier and that I should receive my refund within 24 to 48 hours. It is now October 2 and I still have not received my refund. The company is the exact opposite of their name. I find them Un-Reliable and very unethical in their business practices. They are indeed a scam and they need to be stopped.

How does a company like this remain in business to take advantage of people time after time. When will they be stopped? They should be closed down immediately. They are liars and thieves. They are quick to collect the deposit after you give them your card number but slow to respond to any of their claims to service.
Comments:2 Replies - Latest reply on 2009-03-20
Posted by ravdan on 2008-10-23:
have had the same problem. Contracted with Reliable on July 23 to pick up my vehicle on Aug 25-28--NO SHOW and no answer theri phone except message about high volume of business and to leave message--BAH.
http://www.bbbsoutheastflorida.org to file complaint.
Reliable's rating on BBB is F
Posted by wachs on 2009-03-20:
I was scammed by this company too. Now my credit card will not issue a credit back because the company wont respond to their requests. How do I GET MY 250.00 BACK? Warning stay away from this company!!!

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