J.C. Penney Company, Inc. Complaint - $10.00 Gift Certificate From J.C. Penny Company
SUMTER, SOUTH CAROLINA -- My wife received a $10.00 gift certificate in the mail from Headquaeters J.C. Penny, good at any store. The certificate stated that she could have anything that was $10.00 or more that was sold by any J.C. Penny store.
Today, 22 Dec 03, at the J.C. Penny's,Sumter Mall, Sumter, S.C., she found a 63 piece tool set that was clearly marked on the back (bar code) $20.00. It was also on sale for 50% (repeat 50%) off. Therefore, the item would be $10.00 and my wife could use the $10.00 gift certificate.
When she waited in line and finally got to the register, the clerk rang it up as $9.99; therby voiding the $10.00 gift certificate since the item was LESS than $10.00.
I graduated from a very rural school; however, I did learn enough to know that 50% of 20 is 10 ---
In a nutshell, J.C. Penny has a "rip off" and deceptive advertisement campaign going. They force you to buy something else to have a bill of $10.00 OR MORE.
Putting the $20.00 item (with 50% off)in the computer at $9.99 is wrong and they know it!