Colonex700 Informative - Being Charged Before Free Trial Is Over
I wanted to try the free trial for the teeth whitening gel. I paid for the s&h, $4.99 and was charged another $1.00 for something?. I received it within a few weeks, I tried it and it didn't do what it was advertised to do so I called and e-mailed and canceled it right away.
I received an e-mail about a week later telling me I was being charged the 78.00 Plus s&h because I didn't cancel within the 14 day free trial offer. I know I did so I e-mailed them back with proof and explained I did cancel before the free trial offer expired. They weren't hearing it. After a dozen or more e-mails back and forth I finally sent them once more proof I canceled. I didn't hear from them for another week or so, finally they e-mailed me telling me they are giving me back all my money they charged me.
Don't give up trying to get your refund. Save all your e-mails from the company and yourself. No matter how much they try and get you confused hold your ground. I had to send my proof several times before they finally agreed I was right and they were wrong.
I went online and checked out any complaints this company had against them and was very surprised that this is how they did business. I was determined to get my money back. To many companies do this to consumers and we don't follow through and hold them responsible for cheating us. The only way to get companies to change the way they treat us is to stand up and hold your ground. Now with all the online buying it's very easy for these companies to steal from us. Be very careful who you buy from. I read all the fine lines and made sure I canceled well before the time limit. I will check out any and all before I buy again.
Remember you can get your money back from this company, you have to show them that your not messing around and can prove they made a mistake and you want them to correct it. Stand up to them and be firm.